Terms and Conditions

1. Services

A&B Home Cleaning provides professional home cleaning services, including standard cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, organization, and laundry services. The scope of our services may be modified based on your specific needs and requirements.

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2. Booking and Cancellations

Booking
To book our cleaning services, you may use our website, call us, or contact us via email. All bookings are subject to availability, and we reserve the right to decline any booking request at our discretion.

Cancellations and Rescheduling

• Cancellations or rescheduling requests must be made at least 24 hours in advance to avoid a cancellation fee.

• If a cancellation is made less than 24 hours before the scheduled service, a cancellation fee of [Amount] may apply.

• We reserve the right to reschedule or cancel a service due to unforeseen circumstances (e.g., staff availability, emergencies).

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3. Payment Terms

• Payment is due upon completion of the service, unless otherwise agreed in writing.

• We accept payments via [Payment Methods, e.g., credit/debit card, cash, etc.].

• If payment is not made on time, we reserve the right to apply late fees or refuse future service until the outstanding balance is settled.

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4. Satisfaction Guarantee

Your satisfaction is important to us. If you are not satisfied with our service, please notify us within 24 hours, and we will make every effort to address your concerns or re-clean the area(s) at no additional cost. This guarantee applies only to areas included in the original cleaning service.

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5. Client Responsibilities

To ensure we provide the best possible service, clients are responsible for:

• Providing access to the property at the scheduled service time

• Securing or putting away any fragile or valuable items

• Informing us of any special cleaning requests or areas that require extra attention

• Ensuring pets are secured during our visit

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6. Limitations of Liability

While we strive to take the utmost care when cleaning your home, A&B Home Cleaning is not liable for:

• Pre-existing damage to items or surfaces in your home

• Damage caused by improper installation or maintenance of household fixtures or appliances

• Loss or damage to valuable items that were not secured or disclosed to us

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Our liability is limited to the total amount paid for the specific service in question.

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7. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

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8. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated terms.

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9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of California. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in San Diego, California.

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10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Phone: 619-993-8134